FAQ

# Frequently Asked Questions

Here’s everything parents usually ask before booking a class.  
Still have questions? Contact us anytime via: info@firstpickkids.com

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## 🧒 What age group is this for?

We welcome kids aged **4 to 8 years old**.  
They are grouped by age and ability so everyone can learn at their own pace.

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## 🏀 My child has never played basketball — is that OK?

Absolutely!  
Our **Trial Class** is designed for beginners. No experience needed — just bring energy and a smile 😊

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## 👟 What should my child wear and bring?

- Comfortable sportswear & runners  
- A **size 5 basketball** (if you have one — we have spares)  
- A water bottle

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## 👨👩👧 Can I stay and watch the class?

Yes.  
Parents are welcome to stay near the court. It often helps younger children feel more comfortable.

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## 📅 What happens after the trial class?

Our coach will give feedback and suggest a training option (1x / 2x / 3x a week).  
We’ll send details and payment steps via WeChat after the class.

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## 💳 How do I pay for the program?

Trial classes are paid online.  
After the trial, full programs are paid by **bank transfer **, depending on the package.

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## ❌ What if we miss a session?

If you let us know in advance, we’ll do our best to offer a **make-up class**, based on availability.

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## 📍 Where are classes held?

We currently run sessions in:
- Monash (Clayton)
- Stonnington (Malvern East)
- Manningham (Donvale)

Each location has different times. You’ll see full options when booking.

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*Still unsure? Feel free to contact us :info@firstpickkids.com — we’re happy to help!*